Frequently Asked Questions
What is the turnaround time for Custom work?
how much does a customization experience cost?
can you match our event's branding and color palette?
what items can guests customize?
do you travel for events?
how far in advance should i book?
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Ideally, 4–6 weeks in advance is best.
How far in advance should I book?
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Absolutely! We are based in Washington, DC and travel throughout the East Coast and beyond for events. Travel fees may apply depending on distance. Include your location in the inquiry form and we will provide further details.
Do you travel for events?
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We can work with a wide range of items including hats, sweatshirts, button-down shirts, tote bags, baby apparel, towels, linens, and more.
Clients can choose from our curated product sourcing options or provide approved items for customization.
What items can guests customize?
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Of course, our customization experience is meant to align with your vision. We have hundreds of thread colors in our library and can style our station to complement your event's aesthetic. We can also add logos for corporate clients.
Can you match our event's branding and color palette?
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Pricing depends on several factors, including event duration, guest count, items selected, and travel. We provide quotes for every event, so please reach out and we will get back to you within 24 hours with transparent pricing.
How much does a customization experience cost?
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Turnaround time depends on the design and quantity requested, but it typically 14 business days from the initial inquiry to finished product(s).
What is the turnaround time for Custom work?